Retreat/Event General Terms and Conditions

ILANGHI Retreats by IBENTO — Terms and Conditions of Participation

Last Updated: October 2025

1. Introduction
   1.1 These Terms and Conditions (“Terms”) govern the sale and use of retreat packages (“Packages” or “Tickets”) and participation in ILANGHI retreats, events, workshops, and related experiences (collectively, the “Retreats”), organized by International Business Events & Travel Organization LLC, a Wyoming limited liability company, d/b/a “IBENTO” (“IBENTO,” “we,” “us,” or “our”). “ILANGHI” is a retreat/event brand name fully owned and operated by IBENTO.
   1.2 By purchasing a Package, completing a booking, or attending any ILANGHI Retreat, you (“you,” “your,” “Participant,” or “Client”) agree to be bound by these Terms. If you do not agree, do not purchase or attend.
   1.3 These Terms apply globally to all ILANGHI Retreats regardless of destination. Additional destination-specific laws, venue rules, and local service provider terms may apply and must be respected (see Sections 4, 13, and 31).
   
   

2. Glossary
   2.1 “Package/Ticket” means your paid booking granting participation in a specified ILANGHI Retreat, subject to these Terms.
   2.2 “Retreat(s)” means ILANGHI-branded wellness/transformational programs that may include lodging, meals, workshops, movement practices, bodywork, and curated activities.
   2.3 “Practitioner(s)” means independent wellness professionals (e.g., yoga instructors, bodyworkers, facilitators, therapists, coaches) engaged to provide services during a Retreat.
   2.4 “Vendor(s)” means third-party hotels, venues, transport providers, caterers, activity providers, and other suppliers.
   2.5 “Force Majeure” has the meaning in Section 20.
   2.6 “Add-Ons” are optional services not included in the base Package (e.g., alcohol drinks, private sessions, extra massages, off-program excursions).
   
   

3. Eligibility and Age
   3.1 Retreats are designed for adults. Unless expressly stated otherwise in Retreat-specific materials, you must be 18+ on the Retreat start date.
   3.2 You warrant that you have the legal capacity to enter into and comply with these Terms.
   
   

4. Global Scope; Local Laws and Venue Rules
   4.1 Retreats operate worldwide. You must comply with the laws of the host country/region, venue rules, and any Vendor conditions applicable to your Retreat.
   4.2 If any host-country rule conflicts with these Terms, you must follow the stricter requirement where lawful.
   
   

5. Nature of Services; IBENTO/ILANGHI Role
   5.1 IBENTO, under the ILANGHI brand, curates wellness and transformational experiences and facilitates bookings with Vendors and Practitioners.
   5.2 We do not own or control third-party Vendors or Practitioners. Their own terms, standards, licenses, and insurance apply.
   5.3 We may have on-site representatives to assist with issues relating to services booked through us. We are not responsible for services you book independently.
   
   

6. Bookings, Pricing, and Payment
   6.1 Your booking is confirmed only upon our written confirmation and receipt of payment per the Retreat’s payment schedule.
   6.2 We may offer installment plans for certain Retreats. Failure to meet an installment deadline may lead to cancellation without refund (see Section 8).
   6.3 Prices are listed in the currency specified on the booking page and are subject to correction for obvious errors.
   
   

7. Package Inclusions and Exclusions
   7.1 Inclusions are defined in the Retreat-specific description (e.g., accommodations, group meals, scheduled group sessions).
   7.2 Exclusions typically include flights, airport transfers (unless stated), visas, vaccinations, travel insurance, personal purchases, optional Add-Ons, and any off-program activities.
   
   

8. Cancellations, Non-Refundable Policy, Transfers
   8.1 All ILANGHI Retreat sales are final and non-refundable.
   8.2 Resale/Transfer Assistance (Discretionary): If you cannot attend, we may, at our sole discretion, assist in reselling or transferring your spot to a suitable replacement who meets Retreat criteria and completes all required forms and payments. Fees may apply.
   8.3 If a resale/transfer is successful, we will refund you the amount received from the replacement, minus: (a) payment processing/financial provider fees; (b) administrative transfer fees; and (c) any other direct, documented costs incurred by us. If we cannot resell/transfer before the start date, no refund is due.
   8.4 Name changes or transfers requested close to the start date may be denied due to operational constraints. Deadlines and fees will be stated in your Retreat’s booking materials.
   
   

9. Add-Ons and On-Site Purchases
   9.1 Add-Ons (e.g., alcohol drinks, extra massages, private sessions, off-program activities) are optional and subject to availability, pricing, and Vendor/Practitioner terms.
   9.2 Add-Ons are non-refundable once delivered or if cancellation is within a stated cutoff.
   
   

10. Client Responsibilities and Conduct
    10.1 You agree to conduct yourself respectfully and lawfully, follow facilitator instructions, and uphold a safe environment for all.
    10.2 We may remove or decline services to any Participant for disruptive, unsafe, unlawful, or disrespectful behavior, or breach of these Terms, without refund (see also Section 24).
    
    

11. Health, Medical, and Emotional Wellbeing
    11.1 ILANGHI Retreats may include physically and/or emotionally challenging activities. You are responsible for determining your fitness to participate and for consulting medical professionals as needed.
    11.2 You acknowledge the possibility of emotional triggers. You assume all risks for your mental/emotional wellbeing and release us from claims arising from such experiences to the fullest extent permitted by law.
    11.3 You must inform us in advance of any significant medical conditions, allergies, or accessibility needs. We will make reasonable efforts (where feasible) but cannot guarantee accommodations.
    
    

12. Travel Documentation and Insurance
    12.1 You are solely responsible for valid passports (generally six months’ remaining validity recommended), visas, and any required permits.
    12.2 We strongly recommend comprehensive travel insurance covering medical, evacuation, trip cancellation/interruption, personal liability, and lost/stolen property. If insurance is included in a Package and you choose not to utilize it, no refund is available for its value.
    
    

13. Local Taxes, Fees, and Surcharges
    13.1 Certain destinations or venues impose local taxes, entry/port fees, resort fees, or activity charges that are collected on-site or via Vendors. You are responsible for such amounts unless the Retreat description explicitly states they are included.
    13.2 If we facilitate collection for convenience, we do so as an intermediary; amounts and rules are set by authorities or Vendors.
    
    

14. Substances, Alcohol, and Smoking
    14.1 Possession or use of illegal drugs is strictly prohibited. Host-country laws apply.
    14.2 Alcohol may be available as Add-Ons or during specific activities where lawful. You must drink responsibly and comply with local age restrictions. Intoxication that risks safety may result in removal without refund.
    14.3 Smoking/vaping rules are governed by venue policy and local law.
    
    

15. Safety, Security, and Checks
    15.1 Venues or providers may conduct bag checks or implement safety protocols. Refusal to comply may result in denied participation or removal without refund.
    15.2 We and our Vendors may deny access to unsafe items or equipment.
    
    

16. Identification and Access Credentials
    16.1 Retreats may use badges, wristbands, or digital credentials to identify Participants and control access. Lost, damaged, or altered credentials may not be replaced.
    
    

17. Practitioners and Independent Contractor Status
    17.1 Practitioners engaged for Retreat services are independent professionals and are not employees or agents of IBENTO/ILANGHI.
    17.2 Practitioners operate under their own professional responsibility, licensing, standards, and insurance. IBENTO/ILANGHI is not liable for Practitioner malpractice, negligence, omissions, or actions.
    17.3 We will, upon reasonable request, share available Practitioner contact and booking details to assist you in pursuing any claim directly with the Practitioner.
    
    

18. Vendors and Third-Party Providers
    18.1 We use Vendors (e.g., hotels, transport, activity providers) and platforms (e.g., payment processors, CRM/ticketing systems). Each operates under its own terms and privacy policies.
    18.2 We are not responsible for the acts, omissions, or service quality of third parties; remedies, if any, lie with them.
    
    

19. Program Changes
    19.1 We may update the Retreat schedule, lineup of Practitioners, sessions, activities, or venue logistics at our discretion to maintain safety, quality, or feasibility.
    19.2 Reasonable substitutions may occur without notice. We are not liable for inconvenience caused by program changes made in good faith.
    
    

20. Force Majeure
    20.1 We are not liable for delay, change, or non-performance caused by events beyond our reasonable control, including acts of God, natural disasters, fires, floods, epidemics/pandemics, quarantines, governmental actions, strikes, labor disputes, civil unrest, war/terrorism, utility outages, supply chain failures, or other extraordinary events.
    20.2 Where feasible, we will make reasonable efforts to assist with rescheduling or credits, subject to Vendor policies. Cash refunds are not guaranteed.
    
    

21. Digital Infrastructure and Cybersecurity
    21.1 We are not liable for outages, downtime, cybersecurity incidents, data loss, or platform failures affecting third-party systems (e.g., CRM, payment gateways, communications platforms), provided we took reasonable steps to ensure integrity.
    
    

22. Personal Property and Risk
    22.1 You attend and participate at your own risk. You are responsible for your belongings at all times.
    22.2 To the fullest extent permitted by law, we are not liable for loss, theft, or damage to personal property.
    
    

23. Photography, Recording, and Filming
    23.1 Unauthorized commercial photography, videography, or audio recording at ILANGHI Retreats is prohibited without prior written consent from IBENTO/ILANGHI.
    23.2 By attending the Retreat, you consent to being photographed, filmed, and recorded by IBENTO/ILANGHI and its authorized representatives for promotional, advertising, editorial, and educational purposes.
    23.3 Ownership and Copyright: All photographs, video, and audio content created at or in connection with the Retreat by or on behalf of IBENTO/ILANGHI are the exclusive property of IBENTO/ILANGHI, which holds full ownership and copyright in such materials.
    23.4 Rights Granted: You grant IBENTO/ILANGHI a worldwide, perpetual, royalty-free right to use, reproduce, edit, adapt, publish, distribute, publicly display and perform your image, likeness, and voice captured in such materials, in any media or format now known or later developed, for any commercial or promotional purposes related to ILANGHI or IBENTO.
    23.5 Moral Rights: To the maximum extent permitted by law, you irrevocably waive any and all moral rights (including rights of attribution and integrity) in respect of such materials.
    23.6 Media Conduct: Media representatives and influencers attending the Retreat agree not to misrepresent, defame, or otherwise cause reputational harm to IBENTO/ILANGHI or its representatives in public communications.
    23.7 Usage: IBENTO/ILANGHI reserves the right to use any media captured at the Retreat (including group or ambient footage) across social media, websites, advertising, and other digital or print channels.
    23.8 Privacy and Sensitive Areas: Recording is prohibited in private or sensitive spaces (including but not limited to treatment rooms, changing areas, and clearly signed restricted zones).
    23.9 Concerns: Should you have any concerns regarding the use of your image or any media captured at the Retreat, please contact trust@ibento.pro or notify an on-site representative. We will investigate and take reasonable steps, where feasible, to address the concern.
    
    

24. Forbidden Activities and Items
    24.1 The following are prohibited at any ILANGHI venue or activity area, unless expressly authorised in writing by IBENTO/ILANGHI or required by law:
    (a) Illegal drugs or controlled substances;
    (b) Weapons, hazardous materials, fireworks, or open flames (except as expressly authorised for ceremonies by venue/local law);
    (c) Animals, except verified service/assistance dogs as permitted by applicable law and venue policy;
    (d) Unauthorized professional filming/photography equipment, long-lens cameras, audio recorders, drones, or other aerial devices;
    (e) Unauthorized distribution of promotional materials, solicitation, or sales activity;
    (f) Non-biodegradable rubbish and environmentally harmful items where restricted by venue or local regulation (e.g., single-use plastics as posted);
    (g) Outside alcohol where prohibited by venue policy;
    (h) Glass containers where restricted by venue policy;
    (i) Laser pointers, high-powered lights, or excessive amplification devices;
    (j) Any item, substance, or conduct that poses a safety risk, violates local law, venue rules, or unreasonably disrupts the Retreat.
    24.2 IBENTO/ILANGHI or venue staff may deny entry, remove Participants, or confiscate prohibited items to protect safety and compliance. No refunds will be issued in connection with enforcement actions.
    
    

25. Data Protection and Privacy
    25.1 Personal data is processed per our Privacy Policy and the applicable privacy laws of relevant jurisdictions.
    25.2 Third-party processors (e.g., payment and CRM platforms) process data under their own terms and policies. We use reasonable care in vendor selection but are not responsible for third-party practices.
    
    

26. Disclaimers; No Medical or Legal Advice
    26.1 Retreat content is for education, inspiration, and wellbeing support; it is not medical, psychological, or legal advice. Always seek qualified professional guidance for your situation.
    26.2 Services are provided “as is” without warranties, express or implied, to the fullest extent permitted by law.
    
    

27. Limitation of Liability; Indemnity
    27.1 To the fullest extent permitted by law, IBENTO/ILANGHI, its members, managers, officers, employees, contractors, and affiliates are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, arising from or related to your participation.
    27.2 Our total aggregate liability for claims arising out of or related to your Retreat will not exceed the amount you paid to us for that Retreat.
    27.3 You agree to indemnify, defend, and hold harmless IBENTO/ILANGHI from claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misconduct, or your violation of laws or third-party rights.
    
    

28. Corporate Entity and Director/Officer Protections
    28.1 You agree not to bring claims against IBENTO’s members, managers, officers, employees, or contractors in their personal capacities. Obligations hereunder are enforceable only against IBENTO/the corporate entity.
    28.2 To the fullest extent permitted by law, you waive any right to initiate derivative actions or seek personal discovery from individuals associated with IBENTO regarding the Retreat.
    
    

29. Independent Legal Advice; No Reliance
    29.1 You acknowledge you have had the opportunity to obtain independent legal advice before agreeing to these Terms.
    29.2 You confirm you have not relied on statements or representations not expressly set out in these Terms or the formal Retreat description.
    
    

30. Alternative Dispute Resolution (Optional)
    30.1 Before commencing litigation, either party may request good-faith negotiations. If not resolved within 30 days, either party may propose voluntary, non-binding mediation or arbitration in Wyoming or by video conference. Participation does not waive the right to later pursue court remedies.
    
    

31. Governing Law; Venue; International Compliance
    31.1 These Terms are governed by the laws of the State of Wyoming and, where applicable, U.S. federal law, without regard to conflicts-of-law rules.
    31.2 You agree that any claim or dispute must be brought exclusively in the state or federal courts located in Wyoming, and you irrevocably submit to their jurisdiction and venue.
    31.3 You remain responsible for complying with host-country laws, venue rules, and Vendor terms during international Retreats.
    
    

32. Class Action and Jury Trial Waiver (where permitted by law)
    32.1 To the fullest extent permitted by law, you waive any right to participate in class actions or class arbitrations against IBENTO/ILANGHI.
    32.2 To the fullest extent permitted by law, you waive any right to a jury trial. If a waiver is deemed unenforceable, the dispute shall be tried to the court.
    
    

33. Severability; Survival
    33.1 If any provision is held invalid or unenforceable, the remainder shall remain in effect to the maximum extent possible.
    33.2 Provisions that by their nature should survive (e.g., intellectual property, disclaimers, limitations of liability, indemnities, governing law) shall survive termination of your participation.
    
    

34. Intellectual Property
    34.1 All ILANGHI/IBENTO names, logos, content, curricula, session materials, images, and designs are owned by or licensed to us. No license is granted except for personal, non-commercial use directly related to your participation.
    34.2 You may not copy, distribute, or exploit proprietary materials without our written consent.
    
    

35. Communications and E-Signatures
    35.1 You consent to receive transactional communications electronically.
    35.2 Clicking “I Agree,” paying, or submitting a booking constitutes your electronic signature and acceptance of these Terms.
    
    

36. Entire Agreement
    36.1 These Terms, your booking confirmation, and referenced policies (including the Privacy Policy and any Retreat-specific conditions) constitute the entire agreement between you and us, superseding prior communications.
    36.2 In case of conflict, Retreat-specific conditions control over general marketing language; these Terms control over collateral materials.
    
    

37. Changes to Terms
    37.1 We may update these Terms from time to time. Material changes will be communicated by email or posted with a new “Last Updated” date. Continued participation after notice signifies acceptance.
    
    

38. Language
    38.1 These Terms are provided in English. If translated, the English version governs in case of inconsistency.
    
    

39. Admissions and Right to Refuse
    39.1 We reserve the right to decline bookings or participation to protect safety, comply with law, or preserve program integrity.
    
    

40. Contact
    40.1 For questions, notices, concerns under Section 23, or legal correspondence, contact:
    trust@ibento.pro
    International Business Events & Travel Organization LLC (d/b/a IBENTO)
    Wyoming, USA